Shipping and information

Prices

The prices listed on the product pages include statutory VAT and other price components.

Shipping costs and delivery information

In addition to Switzerland, Austria and Germany, we also deliver to all other European countries.

Orders placed by 2 p.m. are processed the same day.

In addition to the product prices listed, we charge the delivery fees shown in the table below. Shipping costs will also be clearly displayed during checkout on the order page. 

Free shipping to Germany and Austria is free for orders of €49 or more. For orders under €49 and deliveries to other countries, the following shipping fees apply:

 Shipping to Standard shipping (incl. VAT) Delivery times in business days Express shipping (incl. VAT)
Germany  €5.90  2-4 €19.99   (1-2 business days)
Austria,  Czech Republic, Luxembourg, Poland €9.90 3-5 €24.99 (1-2 business days)
Switzerland, Liechtenstein  from CHF 5.90 3-5 CHF 24.99 (1-2 business days)
Italy, Monaco, Netherlands, Romania, Slovenia, Spain (excluding the Spanish islands), France €11.90 3-5 €24.99 (1-2 business days)
Spain - islands, Slovakia €13.90 3-5 €24.99 (1-2 business days)
MBX Analysis Booklet* from €6.90   depending on country/region

 *When ordering the MBX analysis booklet, individual shipping rates apply for shipping the book, in addition to the stated costs for the analysis kit.

Customs duties and taxes

Additional customs duties, taxes and fees may apply to deliveries to non-EU countries. For more information about customs duties, please visit, for example, here, and for more information about import VAT, here. 

Delivery times

Ordered goods are generally dispatched within 24 hours (excluding weekends).

Please note that deliveries are not made on Sundays or public holidays. If you order items with different delivery times, we will ship them together unless we have agreed otherwise with you. In this case, the delivery time is based on the item with the longest delivery time that you ordered.

Delivery times may be longer during certain seasons and discount promotions.

Shipping partners

Shipping is handled by our shipping partners DHL, Post AT, Die Post CH, DPD and UPS.